​​​FAQs


Why would I need a Wedding Coordinator? I can do this myself.


Many brides-to-be underestimate the planning, organization, and, most importantly, the time needed to oversee all of the details of a wedding.  The average wedding takes about 250 hours to plan (that’s over 6 full weeks of work)!  Your wedding should be a day of joy and celebration that is free from stress and worry.  A Wedding Coordinator can act on your behalf, coordinating the timing of events throughout the day, managing the bridal party, vendors, and guests, and making sure that everything goes as planned.  She can help with the set-up of decorations, manage announcements, and assist with clean up and collection of personal items. A good Wedding Coordinator can save you time spent researching and planning. Prioritizing vendors, providing referrals, accompanying you to vendor meetings, reviewing contracts, and negotiating pricing are also services that a Wedding Coordinator can provide.  In short, a Wedding Coordinator is your personal assistant and someone that you can trust to be organized, efficient, and to have your best interests at heart.


Do I need a Wedding Coordinator? The venue I selected has an Event Supervisor.


Some venues will provide an Event Supervisor and/or event staff.  It’s important to understand that this person (or team of people) is for the venue only.  Depending on the venue, some event staff may or may not assist with the initial set-up of the room (tables, chairs), “flipping” the room (if you are doing both ceremony and reception in one area), and parking.  However, typically they will not keep track of and manage all of your vendors, go off-site to pick up necessary or forgotten items, set up personal décor, arrange and distribute flowers, clean up your personal belongings, help pack up at the end of the night, run the ceremony, assist guests, help with announcements, work with the DJ/band to MC the event, provide bride and groom emergency supplies, and create detailed timelines of the entire day.  A Wedding Coordinator will attend to you and your needs on your big day.  It is always best to confirm with the venue exactly what services are provided by the Event Supervisor or event staff. 
 

What makes you qualified to be a Wedding Coordinator?


For the past 3 years, Top Tier Events has a proven model of success in the Wedding Event Planning arena.  Our top-notch customer service, quick response time, and attention to detail set us apart from other wedding planners.  In addition, Carolyn Dohnal, Owner/CEO, worked in the wedding business for over 15 years as a freelance cake designer, creating beautiful cakes and 3D designs for many different types of weddings in many locations within Tennessee and surrounding states.  She also has over 23 years of operations and business management, event planning, and project management.  Carolyn coordinated her own wedding from start to finish, created all of the designs, cake, invitations, decorations, and stayed within a $2500 budget.  Prior to opening the business, she worked with our band, Top Tier, assisting with weddings, private parties, and corporate events, managing timelines, and coordinating events.  In addition, she has 25 years of healthcare management experience, which has contributed greatly to her organization skills and her ability to effectively lead multiple teams and people. 

 
I’ve noticed most Wedding Coordinators charge for consultations and communication. Do I really get unlimited communication privileges?

Yes, you really do.  We think being able to communicate with your Wedding Coordinator at any time is your right and that having unlimited access gives you peace of mind.  You can contact us directly by phone, text, or email to discuss any ideas, changes, and/or questions about your wedding.  Typically, we will respond to emails within 24 hours. If you have an urgent need, please contact Carolyn Dohnal, Owner/CEO at 615-681-5805 via text or phone call.  

 
What services are included with Wedding Coordination packages?

All of our Wedding Coordination Services include the following:

Initial Consultation to explain the planning and coordination process.
Unlimited consultations via email, telephone, and/or in person at coordinator’s home office or designated location.
Review of all vendor contracts.
Visit to ceremony and reception venue prior to event.
Detailed Timeline of Events for vendors and wedding party.  
Wedding Day Itinerary to be given to wedding party at the rehearsal.  
Diagram of Reception Layout.
Master list of all vendors, including contact information.
Contacting all vendors two (2) weeks prior to the ceremony to verify details of their services.
Contacting all vendors to finalize any payment due one week prior to the ceremony.
Wedding Day Coordination and event supervision for up to 12 hours on the day of your event.
Management of wedding vendors per your instructions. 
Management of wedding party per your instructions. 
Management of vendor and décor setup at ceremony and reception sites. 
Organizing and distributing all personal flowers to wedding party, family members and special guests. 
Providing Bridal Emergency Kit – aspirin, energy bars, mints, sewing kit, etc.
Facilitating the wedding ceremony.
Checking for any items necessary to properly conduct the ceremony.
Management of ushers and guest book attendants.
Properly lining up processional and giving cues to musicians/DJ/band. 
Setting up and breaking down table numbers/names, place cards, favors, toasting glass and serving set per your instructions. 
Coordinating entertainment and all announcements/events during reception. 
Coordinating distribution of final payments and gratuities. 
Returning personal or rented items as agreed upon in advance to their owners.

 Full and Partial Wedding Coordination Services include additional services.  Please contact us for more information.

 I don’t see “Day Of” coordination.  Do you offer that service?

Yes, we do, but we believe that wedding planning takes more than a “day” of service! Therefore, all of our services start at least one month in advance of your wedding.  There is no extra charge – just additional peace of mind for you!



What if I don’t see a Coordination Services package that fits my needs?

Don’t worry – we can customize any package to fit your needs and your budget.  Please contact us to schedule a free consultation to discuss your wedding.

 
Who will be my Wedding Coordinator?  Will I have one of your assistants?


We will personally coordinate all aspects of your wedding and you will be assigned a primary Wedding Coordinator.  Based on the size of your wedding, we may need to have additional assistants.  However, your primary Wedding Coordinator will still oversee all of the details for the entire event and the Owner/CEO will oversee each team. 

Our Owner/CEO will work with you and your primary Wedding/Event Coordinator to ensure every detail is covered.

 
Does hiring a Wedding Coordinator mean that I won’t have control over my wedding?

No, absolutely not! This is your wedding and your day.  We will help to guide you, as much or as little as you desire, in every aspect of planning, detailing, and coordinating the event of your dreams.  However, you remain in complete control of your wedding at all times.

 
Do you handle destination weddings or out-of-town events?

Yes, absolutely!  There may be additional travel expenses, depending on the location.  Please contact us for more information.

 
How many weddings do you plan per month/per year?

By choice, we only book ONE EVENT per weekend, per team.  For Full Planning clients, we will block up to a month prior to your wedding day.  That means you have our undivided attention and are not competing for time with other events.  Wedding planning demands many hours, organization, and an eye for detail. By limiting the number of events, we are able to give your wedding our full attention.

 
What types of custom décor can you create?

We will work with you to design custom décor for your wedding such as unique centerpieces, lighting, faux or semi-faux floral arrangements, and decorations.

We can help with design planning for any style of wedding, find vendors, and create do-it-yourself one-of-a-kind decorations that you and your guests can have as keepsakes.

 

What about Event Planning?

We are happy to help plan and design your event.  Please contact us for more information.  



Do you have professional references?


Yes, we have professional references from vendors and clients.  We are happy to provide references upon request.  

Visit us on Wedding Wire, The Knot, and Thumbtack to see what our clients say about working with Top Tier!